SHIPPING POLICY
Shipping rates
We offer free shipping pan India over orders worth INR 999. Below which standard shipping charges would apply based on your order size, weight and shipping details.
Shipping Details (if applicable)
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Items that are in stock and shipping from our warehouse are typically processed within 24 hours of placing the order and are delivered within 5-7 business days. Items made-to-order or customised will be commissioned by you when you place an order with us, and therefore take longer to produce and ship out.
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Orders are shipped with Shiprocket, Pickrr, or any relevant delivery partner. Any order which takes longer will be notified via email.
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All orders do not have a guaranteed delivery time after the order has been shipped, and we take no responsibility for delays that are caused by shipping after the item has left us.
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Orders will have a tracking number attached, that will be sent via email through Shiprocket, Pickrr, or any relevant delivery partner.
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For parcels that are deemed lost or are significantly delayed, the buyer will need to contact the shipping agent directly to raise the issue
Taxes & custom duties for Indian orders
Product Prices displayed are inclusive of GST.
Important information
Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination courier partner processes. All orders require a signature upon receipt, and we are unable to redirect orders once items have been dispatched.
For more information please contact support@shopatuma.com